Audi Customer Testimonials

"They were excellent" Slough Audi

They made me feel comfortable and confident in they knew what they were doing, their manner, everything about them. And believe me I used to be in sales and customer service. If I was in any doubt, they would indeed know about it, because I wouldn't be very happy. But I thought they were excellent.

"Recommended" Slough Audi

You went in there and you got treated like you could be treated as a customer. It was good. I always buy new cars. I normally buy Ford and I thought this time I am not going to do that because I had a bad experience with them. I though I am going to pay a little bit more and buy an Audi. It was worth it. It is worth for me because I am happy with the car and I was happy with the service. As regard to recommending them, yes I would.

"Really helpful" Reading Audi

Whichever staff member we dealt with, it was constant. Really helpful, couldn't do too much for you. Nothing pushy, but everything you wanted they sort of said 'yeah, no problem. We'll do it.' What they said they would do they did.

"Focused on getting it right" Leicester Audi

I think they really are focused on getting it right for the customer. As I say, I'm highly appreciative of the service and I couldn't really fault the way they deal with me as a person, the way (they) dealt with the car and then told me what they have been doing, etc. It was just a whole professional experience.

"Feel welcome" Nottingham Audi

Whether it's the receptionist or the mechanic, they make you feel very welcome.

"Can't fault them" Victoria Audi - Service

They're just really good and I can't fault them if I tried. The way they are with me, they know exactly who I am and which car and when I am there. It’s not just me they seem to be like that with everyone.

"Very happy" West London Audi

The person, Shanade was her name, very good communication. Kept me informed on the progress and had my car ready on time and with a good discount so very happy.

"Wouldn't go anywhere else" West London Audi

I just want to say how excellent the service was and how pleased I was. I am coming back when I need a service. I wouldn't go anywhere else.

"First choice" Wakefield Audi - Service

I'll certainly go there as first call for most things now.

"They've always won" Wakefield Audi - Sales

I've always been well looked after and I've had deals from them, I consider good deals, anyway. I mean, I must admit if I buy a car I do shop around for the best deal, and they've always won, so far anyway.

"They made a big effort" Wakefield Audi - Service

I think they made a big effort. I think they made the effort in being very accommodating in booking the car in when I wanted it, provided me with a loan car, and just being very polite and accommodating when I turned up to drop the car off and pick it up again.

"Warm and friendly" Leicester Audi

Leicester Audi is quite a warm and friendly place. It's just a nice place to go.

"Very happy" Harrogate Audi - Sales

I was given excellent information about the car without feeling pressured. I felt that the service was personal and that all aspects of the sale were explained fully. Overall I was very very happy with the experience.

"Faultless" Harrogate Audi - Sales

I can't say anything wrong about the service I received. I've had about 14 or 15 new cars and when I collected this one, it stood out among them all, because it was perfectly valeted. The handover of the vehicle was faultless.

"Nice and pleasant experience" Harrogate Audi - Sales

From when we first went in with the original inquiry,  the guy we spoke to, was very helpful. He was up-to-speed with all the different aspects about the Audi range. It was a nice and pleasant experience. After we picked the car up, my wife rang the Audi bosses to pass on the comments.  We were kept informed about the build and with how things were going.  I certainly wouldn't hesitate going back there, when we change our car. There is another Audi dealer closer to us but we'll go back there for servicing, even though it's an hour's journey.

"Efficiency of the highest standard" Bradford Audi

You tell them what the problem is and they get down to it straightaway.

"Quality Service" Bradford Audi

The quality of service that I receive by Bradford Audi staff is excellent

"Interested, friendly and competent" Harrogate Audi - Service

The quality of their own staff from the first call to service department to the way we're treated, to the nature and training of the master technicians and the way the car was brought back.  They're interested, they're friendly, they're competent, in direct contrast to a lot of retail organisations. They're very good. They've been well trained. I think a great effort.  It's difficult to put into words but you have to experience it if you're just one to one with somebody and their own language, their facial expressions, their attitude, all gives you the impression that they are interested in your being there.

"Go out of their way" Leeds Audi - Service

They go out of their way to do things that they don't have to do.

"Where I always go" Leeds Audi - Service

That's where I always take it. They're all very professional there. When they say they're going to do it, they do it.

"Really tried to help" Leeds Audi - Service

Overall I just thought they were fabulous, all of them. 100 percent every effort. I think they went above what they needed to do because it wasn't their problem that my warranty wasn't covering it but they really tried to help me.

"Go back there again" Harrogate Audi - Service

They got in me very promptly for my service, it was the day after I had called. They had my car within 24 hours and they left a few treats in my car for me and that was nice. They also valeted the car There was nothing that I disliked. They made a big effort and it was good. I'd go back there again.

"Exceptional" Harrogate Audi - Service

Your guys do it exceptionally well. I'm very, very grateful for eight, nine years of service. 110% warm toward the brand.