Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Huddersfield Audi have scored a 95% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Huddersfield Audi 03 February 2012

THE BACON BUTTY WAS ACE

Huddersfield Audi 02 February 2012

Excellent customer service from Phil

Huddersfield Audi 01 February 2012

No problems with the sales, thought company would have sales brochures to hand, none in stock

Huddersfield Audi 20 January 2012

excellent reception

Huddersfield Audi 12 January 2012

Huddersfield Audi always make us feel welcome and are friendly to myself and my children

Huddersfield Audi 14 December 2011

Service was excellent, as I parked up a gentleman came out, greeted me by name & welcomed me to Audi Hudds

Huddersfield Audi 13 December 2011

Attended to promptly.

Huddersfield Audi 07 December 2011

we were extremely satisfied with the whole experience

Huddersfield Audi 07 December 2011

Even a lift to & from Huddersfield town centre

Huddersfield Audi 07 December 2011

The team were very welcoming and made me feel comfortable and made the purchase of a car a very enjoyable experience, one which I would extremly highly reccommend and also will be doing again in the future.