Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Leeds Audi have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Leeds Audi
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Leeds Audi 01 February 2012
Very well looked after thank you
Read more...Leeds Audi 01 February 2012
The people greeting as you pull up and pointing you in the right direction is very helpful.
Read more...Leeds Audi 25 January 2012
Greeted by reception, offered a drink then offered assistance by sales staff
Read more...Leeds Audi 25 January 2012
Very professional greeting. Very quick and smooth throughout.
Read more...Leeds Audi 19 January 2012
The meet and greet at the door and the speed with which I was directed to the service person was excellent
Read more...Leeds Audi 18 January 2012
An amazing service
Read more...Leeds Audi 18 January 2012
Yes excellent service from Leeds Audi, Nice to get knowlegement from the staff in the showroom
Read more...Leeds Audi 30 December 2011
Cheryl was very helpful indeed
Read more...Leeds Audi 28 December 2011
From being greeted in the car park to collecting my car at the end of the day I was welcomed and valued.
Read more...Leeds Audi 22 December 2011
there's always a smiling face there, ready to meet & greet you,, very professional.
Read more...