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Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Leicester Audi have scored a 98% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Leicester Audi 10 May 2013

All very friendly

Leicester Audi 09 May 2013

Couldnt have been made to feel more welcome.

Leicester Audi 09 May 2013

offered tea and coffee as soon as we sat down

Leicester Audi 08 May 2013

My wife was very impressed by the overall experience.
The warmth of the service team and the proximity to Fosse Park rounded off an enjoyable experience.

Leicester Audi 02 May 2013

Offered coffee. Nice seating area. Staff very friendly.

Leicester Audi 24 April 2013

Yes, you even provided my granddaughter with a frit shoot!

Leicester Audi 24 April 2013

Very welcoming and no 'pressure' selling.

Leicester Audi 22 April 2013

New drive in facility under cover is very impressive. Customer services manager looked after me and got me hooked up with wifi and a coffee within 5 mins of arrival - great !