Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Slough Audi have scored a 98% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Slough Audi 01 February 2012

All staff were welcoming and helpful.

Slough Audi 01 February 2012

Welcome was extremely pleasant, everyone is very friendly.

Slough Audi 25 January 2012

Extremely friendly personal welcome.

Slough Audi 25 January 2012

Very efficient welcome procedure

Slough Audi 19 January 2012

Always a great welcome.

Slough Audi 18 January 2012

Your receptionist is one of the most helpful people I have ever had the pleasure to deal with and she is always so helpful.

Slough Audi 18 January 2012

Upon turning up for collection of the car I was told to take a seat and wait, but no-one went to tell the rep that I was there.

Slough Audi 18 January 2012

Excellent service, could not have wished for better.

Slough Audi 11 January 2012

Very slick reception and booking in processes, despite being bad weather and first day after New Year

Slough Audi 04 January 2012

Both the reception staff & sales team were very accomodating, pleasent to deal with. The design & layout of the showroom is good, with excellent facilities.