Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Victoria Audi have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Victoria Audi
- Sytner home
- Sytner manufacturers
Select a manufacturer from the list below
- Audi dealerships
Sytner Audi dealers
Select a dealership from the list below
To add a vehicle:
Simply click the 'add to favourites' link on any vehicle.
To remove a vehicle:
Simply view all of your favourites, by clicking the 'view all favourites' link above, then click the 'remove' link on any vehicle in the list.
Most Popular Searches
Audi - A8 DIESEL SALOON (3.0 TDI Quattro Executive SE 4dr Tip Auto)
£49,450Audi - RS6 SALOON (5.0T FSI V10 RS6 Quattro 4dr Tip Auto)
£45,850Audi - TT COUPE SPECIAL EDITIONS (2.0T FSI Black Edition 2dr)
£29,850Audi - A7 DIESEL SPORTBACK (3.0 TDI Quattro SE 5dr S Tronic)
£54,850Audi - A2 HATCHBACK (1.4 SE)
£6,850
Victoria Audi 26 January 2012
Donuts with the coffee. :-) joking.
Read more...Everything was great.
Victoria Audi 04 January 2012
Very welcome offered coffee or tea whilst waiting for the car to be serviced.
Read more...Victoria Audi 30 November 2011
Everyone is so absolutely charming and welcoming, from the guy who is standing waiting outside for you to get out of your car, and greets you by name, to the endless cups of coffee produced for you by the girls inside. It's almost like coming home!
Read more...Victoria Audi 24 November 2011
Friendly and efficient service
Read more...Victoria Audi 17 November 2011
We usually go to Audi West London for servicing and MOT testing. We're living in SW1 for a short time and was very pleased to find that the central booking system could find a slot for us at Victoria.
Read more...Victoria Audi 16 November 2011
confusion between the person I made the booking with and follow up person
Read more...Victoria Audi 09 November 2011
Absolutely, great athmosphere in your office/waiting room. My children love it!
Read more...Victoria Audi 26 October 2011
I really like the experience of using your service facility. The reception feels very personal - quite an achievement for a large organisation
Read more...Victoria Audi 10 October 2011
Every one I came in contact with was very helpful,courteous and friendly.
Read more...Victoria Audi 22 August 2011
Staff were very helpful, courteous and knowledgeable
Read more...