Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Wakefield Audi have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Wakefield Audi
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Wakefield Audi 01 February 2012
Scott was very friendly and informative, providing an enjoable atmosphere for discussion.
Read more...Wakefield Audi 01 February 2012
Very friendly, efficient staff and pleasant waiting area.
Read more...Wakefield Audi 29 January 2012
I was greeted at the door by name and shown to the correct check-in desk which was unusual but a nice touch.
Read more...Wakefield Audi 25 January 2012
All the staff when walking passed you smiled and said 'hello'
Read more...Wakefield Audi 19 January 2012
First class level of service from Rachel at Wakefield Audi.
Read more...Wakefield Audi 18 January 2012
Efficient, friendly staff to welcome you every time.
Read more...Wakefield Audi 18 January 2012
Extremely pleasant welcome recieved.
Read more...Wakefield Audi 29 December 2011
Made to feel welcome each time I visited.
Read more...Wakefield Audi 21 December 2011
Lovely, helpful staff in the showroom and on the service desk
Read more...Wakefield Audi 16 December 2011
Car picked up from work, individual extremely courteous and asked me if I had any areas that need to be looked at.
Read more...