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Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Bentley Leicester have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Bentley Leicester 06 March 2013

I visit Leicester quite regularly and keep in touch with Nigel (Sales) who keeps me posted on any developments within the Group and up to date with Bentley nodel changes.

Bentley Leicester 16 January 2013

the service staff were very nice and helpfull

Bentley Leicester 04 January 2013

A polite and friendly welcome

Bentley Leicester 13 December 2012

Yes , I did enjoy the visit , which is unusual in my experience of such situations

Bentley Leicester 05 December 2012

All of the staff that I met were very welcoming.