Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Bentley Manchester have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Bentley (Manchester) 18 April 2012

everybody friendly and efficient

Bentley (Manchester) 11 April 2012

Marcus (Bentley Manchester) could not have done more to look after me, including being available on his mobile out of hours and to fit in with my work commitments.

Bentley (Manchester) 14 March 2012

Sales team make you very welcome, like one of the family.

Bentley (Manchester) 14 March 2012

Warm welcome received by my wife and myself.

Bentley (Manchester) 07 March 2012

Friendly greeting and treatment thoughout our viist by all members of stafff that we came into contact with.

Bentley (Manchester) 29 February 2012

Staff went out of their way to help me