
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Canary Wharf have scored a 100% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Sytner BMW (Canary Wharf) 22 May 2013
Very professional and attentive staff from reception to sales department.
Read more...Sytner BMW (Canary Wharf) 09 May 2013
Receptionists were friendly and helpful and offered drinks if we were kept waiting
Read more...Sytner BMW (Canary Wharf) 13 April 2013
Everyone worked as a Professional Team from the Reception to the Sales Executive Ash & Sales Manager Jonathan
Read more...Sytner BMW (Canary Wharf) 10 April 2013
Excellent welcome from Nina.
Read more...Sytner BMW (Canary Wharf) 10 April 2013
Very understanding staff who spent a lot of time with me even before I decided to make a purchase
Read more...Sytner BMW (Canary Wharf) 06 April 2013
Yes, Ash's customer service was better than several other dealerships I contacted.
Read more...Sytner BMW (Canary Wharf) 27 March 2013
Very good welcome, not too assertive, made the effort to find out what I wanted then to help me get it
Read more...Sytner BMW (Canary Wharf) 20 March 2013
The salesman Ash, really was helpful and willing to reach a deal without the faffing around as I have had at other dealers.
Read more...Sytner BMW (Canary Wharf) 15 March 2013
I was dealt with by Ash. He was extra ordinary. He explained the whole process in great detail and made me feel very comfortable. His approach is very warming which made my entire experience fun, happy and exciting. If I had been dealt with by any other person i'm not sure if the deal would have been closed. He knows what he is talking about and i have every confidence in him .
Read more...Sytner BMW (Canary Wharf) 26 February 2013
All staff we met were extremely helpful, friendly and welcoming
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