Sytner Coventry
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Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Coventry have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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Sytner BMW (Coventry) 12 June 2013
As it was raining it was a nice touch to be greeted by a gentleman with an umbrella.
Read more...Sytner BMW (Coventry) 12 June 2013
Able to look around on our own and get help when we wanted
Read more...Sytner BMW (Coventry) 06 June 2013
Extremely helpful and friendly by everyone that I spoke to
Read more...Sytner BMW (Coventry) 03 June 2013
Yes our sales respresentative (Roman ) was very professional and welcomiong. We were very impressed with his knowledge and his approachable manner. I would definitely recommend Roman.
Read more...Sytner BMW (Coventry) 02 June 2013
Fabulous service - I brought my 5 year old daughter who was treated like a princess!
Read more...Sytner BMW (Coventry) 29 May 2013
Was offered a cup of coffee almost as soon as I had sat down.
Read more...Sytner BMW (Coventry) 29 May 2013
Was very impressed with the greeting in the car park and when escorted to the service desk.
Read more...Sytner BMW (Coventry) 22 May 2013
Very pleasant and well mannered and very helpful staff
Read more...Sytner BMW (Coventry) 22 May 2013
The welcome is always warm
Read more...Sytner BMW (Coventry) 17 May 2013
Alison the service advisor at sytner Coventry made me feel very welcome.Alison dealt with all my queries in a very professional manner which made me feel at ease.
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