Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Leicester have scored a 95% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Sytner Leicester
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Sytner MINI (Leicester) 14 May 2012
Beth was exellent very proffessional indeed.
Read more...Sytner MINI (Leicester) 09 May 2012
Friendly booking in service, very nice pleasant and professional staff.
Read more...Sytner MINI (Leicester) 13 April 2012
We were made to feel welcome with no sales pressure whatsoever
Read more...Sytner MINI (Leicester) 12 April 2012
We made two visits and on both occasions Jessica made us feel welcome. It was a pleasure to do business with her.
Read more...Sytner MINI (Leicester) 11 April 2012
Garry was very friendly and made me feel welcome - even made me a coffee!
Read more...Sytner MINI (Leicester) 11 April 2012
The salesman Paul we dealt with was excellent, very helpful & not too pushy.
Read more...Sytner MINI (Leicester) 11 April 2012
Lisa is always welcoming, friendly and looks after me with a amazing courtesey car :)
Read more...Sytner MINI (Leicester) 06 April 2012
Very Friendly
Read more...Sytner MINI (Leicester) 04 April 2012
Service was instant and Darren was knowledgable & friendly.
Read more...Sytner MINI (Leicester) 21 March 2012
Staff were all very polite and friendly.
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