Sytner Newport
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Newport have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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Sytner BMW (Newport) 15 May 2013
First class welcome - warm and genuine.
Read more...Sytner BMW (Newport) 09 May 2013
Owen is always most helpful. The lady at Reception seems as if she is performing a gatekeeper's role even though she is there to help.
Read more...Sytner BMW (Newport) 02 May 2013
Very friendly receptionist. Offered coffee & biscuits at each visit!
Read more...Sytner BMW (Newport) 01 May 2013
Very friendly and professional
Read more...Sytner BMW (Newport) 24 April 2013
This is the third car I have purchased through Sytner and the service has always been first class
Read more...Sytner BMW (Newport) 18 April 2013
VERY EFFICIENT AND ATTENTIVE
Read more...Sytner BMW (Newport) 16 April 2013
Everyone was very helpful
Read more...Sytner BMW (Newport) 12 April 2013
Paul answered all my questions and made sure I had all the information I needed to make the right decision.
Read more...Sytner BMW (Newport) 11 April 2013
Neil at the Newport branch was extremely helpful throughout the process of choosing our vehicle right through to its collection.
Read more...Sytner BMW (Newport) 11 April 2013
Very welcoming environment, right from the reception through sales and financial staff.
Read more...