Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Nottingham have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.




























Sytner BMW (Nottingham) 16 May 2012
I had the car collected and returned so wasn't welcomed, but the staff who collected the car were very polite and friendly
Read more...Sytner BMW (Nottingham) 16 May 2012
The guy that booked me in and out was first class. All round great service thank you.
Read more...Sytner BMW (Nottingham) 16 May 2012
The sales ex that dealt with us, Kelly was superb from start to finish.
Read more...Sytner BMW (Nottingham) 14 May 2012
I was made to feel welcome eventually after waiting a long time to be seen
Read more...Sytner BMW (Nottingham) 09 May 2012
Jason, the sales executive, was very friendly and professional.
Read more...As was Kurt
Sytner BMW (Nottingham) 09 May 2012
Yes. Good service, got help when I wanted it but didn't feel hastled or rushed.
Read more...Sytner BMW (Nottingham) 07 May 2012
The reception staff are always polite and immaculately dressed and very helpfull wich starts you on the right track.
Read more...Sytner BMW (Nottingham) 03 May 2012
Ducan made us feel very welcome the service he provided was excellent.
Read more...Sytner BMW (Nottingham) 25 April 2012
Good business facilities to sit and work
Read more...Sytner BMW (Nottingham) 25 April 2012
Always a smile on the team gave my little boy some cards very kind
Read more...