Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Sunningdale have scored a 95% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Sytner Sunningdale
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Sytner BMW (Sunningdale) 16 May 2012
I didn't actually visit the garage since my car was picked up and delivered back after the service. However, I was well looked after when I phoned to make the service appointment
Read more...Sytner BMW (Sunningdale) 16 May 2012
Justine gave us a good expeience right from the start.
Read more...Sytner BMW (Sunningdale) 16 May 2012
Attentive staff and polite and efficient from minute one.
Read more...Sytner BMW (Sunningdale) 12 May 2012
Very pleasant and professional people.
Read more...Sytner BMW (Sunningdale) 03 May 2012
Thought the welcome as I walked to front door was quite unique.
Read more...Sytner BMW (Sunningdale) 02 May 2012
Even though my appointment had not been registered on the system!
Read more...Sytner BMW (Sunningdale) 02 May 2012
Receptionists were helpful and efficient.
Read more...Sytner BMW (Sunningdale) 02 May 2012
Welcomed at reception plus by sales person. Very friendly
Read more...Sytner BMW (Sunningdale) 25 April 2012
All staff very polite and curteous
Read more...Sytner BMW (Sunningdale) 19 April 2012
Good service - coffee offered and refilled too
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