Sytner Sutton Coldfield Customer Testimonials

At Sytner Sutton Coldfield, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Sytner Sutton Coldfield, simply click here.

"Here at the Sytner Group we want to be famous for delighting our customer's, here is some customer feedback we would like to share with you. " Sutton Coldfield BMW Testimonials

"New and Used Sales very helpful" Sytner Sutton Coldfield
When I started looking for a car, I was not sure if I wanted a new or ex demo model and the service offered by Tim in used sales and Martyn helped me finalise my choice. They were both very good. – Sutton Coldfield Sales Customer

"Pleasing service" Sytner Sutton Coldfield
First class service. Very Pleased

"An asset to the business" Sytner Sutton Coldfield
The customer was very satisfied with his purchase. He particularly mentioned Miles as being an asset to BMW and spoke very highly of him.

"Very knowledgeable" Sytner Sutton Coldfield
I called into Sutton as my parents live there, within an hour I had all the options available to me, was offered a test drive in the car of choice (hatchback as the coupe wasn't built at time) and signed on the dotted line straight after. Martyn our dealer was very knowledgeable and kept in contact with me right up to the car being available, he assisted with the 7 day insurance and I have since requested a quote from BMW. I cannot find fault with the people or the service I received from Sutton, my new car is fantastic and I will certainly be going back in the near future to replace my partner’s car. Fully recommend well done.

"Very helpful and professional" Sytner Sutton Coldfield
The salesman and business manager were very helpful and professional throughout the buying process.

"Approachable and willing" Sytner Sutton Coldfield
Overall experience was excellent, Sytner Sutton Coldfield is a further 16 miles from home and my nearest dealer is only 2 miles from my home address, however I choose to travel further as I find the Sutton Coldfield dealership much more friendly and all staff more approachable and willing to help. The experience at Sutton Coldfield made you feel that your business was important and you as a customer were very important to them. The communication from James was excellent throughout my purchase and Aftersales also. Thanks

"Always looked after" Sytner Sutton Coldfield
Would just like to say that Russell and Nck were outstanding on sorting the problem out that I had with the car and I will never buy a BMW from any other lads, as they have always looked after me so well. Thanks again you two.

"Staff are all excellent" Sytner Sutton Coldfield
Service staff are all excellent, especially Lisa. Beyond this car my husband has approx 5 company BMW`s that are all serviced through this dealer and he is always pleased with the overall service received – Sutton Coldfield Service Customer