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Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership teams.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the Sytner team have scored a 97% positive response to these questions.
We look forward to offering you a warm welcome to one of our dealerships very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
(To see the most recent feedback for a specific dealership, please click here and select your preferred manufacturer.)
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Sytner Select - Sytner Select Oxford 05 January 2013
I turned up without an appointment but was made to feel welcome and was dealt with straight away.
Read more...Dodge - Kings Chrysler Jeep (Manchester) 06 May 2013
Greeted by name and offered coffee
Read more...MINI - Sytner MINI (Sunningdale) 15 May 2013
It was great to be recognised as an individual and not just another customer.
Read more...JEEP - Kings Chrysler Jeep (Swindon) 08 May 2013
This is my 3rd jeep and the 2nd bought from kings always made to feel welcome
Read more...MASERATI - Graypaul Maserati (Nottingham) 28 April 2013
Vey welcoming - took our 11 yea old daughter and they really looked after her. Spent an hour showing her all the cars esp. around workshop (which being a Saturday was closed)
Read more...JAGUAR - Guy Salmon Jaguar Stockport 15 May 2013
We were made most welcome by Tom and his team.
Read more...SEAT - Huddersfield SEAT 08 May 2013
very friendly professional staff
Read more...TOYOTA - Toyota World (Cardiff) 16 May 2013
Staff very pleasant , welcoming and professional
Read more...VOLVO - Tollbar Volvo (Warwick) 10 May 2013
Very welcome with unlimitless coffee.
Read more...Rolls-Royce - Rolls-Royce Motor Cars Sunningdale 20 March 2013
Wasnt obvious where to park.
Read more...