Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership teams.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the Sytner team have scored a 96% positive response to these questions.
We look forward to offering you a warm welcome to one of our dealerships very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
(To see the most recent feedback for a specific dealership, please click here and select your preferred manufacturer.)
LEXUS - Lexus Bristol 10 July 2014
Amazing ServiceRead more...
LAND ROVER - Guy Salmon Land Rover (Stockport) 17 July 2014
On each visit at Guy Salmon Stockport, I was made to feel very welcome from the moment I arrived. I was always offered a beverage by the Receptionist.Read more...
Audi - Huddersfield Audi 18 July 2014
Prompt attention when arrived and process explainedRead more...
McLaren - McLaren Manchester 10 July 2014
All the staff were very professional and a pleasure to deal withRead more...
MINI - Sytner MINI (Leicester) 18 July 2014
Amy, the person assigned to me couldn't have been more helpful or welcoming. (Leicester)Read more...
SMART - Smart of Northampton 17 July 2014
very good serviceRead more...
BMW - Sytner BMW (Cardiff) 18 July 2014
Mark of Sytner in Cardiff was excellent. He was knowledgeable, but not too pushy, I felt comfortable at all times.Read more...
Honda - Redhill Honda 16 July 2014
First class attention , even washed the car, keep up the good work.Read more...
LAMBORGHINI - Lamborghini Birmingham 24 October 2013
The receptionist was very friendly, and greeted me with a warm smile and an offer of a hot drink.Read more...
Bentley - Bentley (Manchester) 11 July 2014
David always makes you feel special , a real gentlemanRead more...
This year, Porsche is celebrating the relaunch of the iconic 911 Targa model, again through a national restoration competition. We have decided to put our skills and knowledge to the test and restore a classic 911 Targa in collaboration with Chartwell (Derby) Ltd, a Porsche recommended repairer. The competition will provide a platform for our Centre to demonstrate its wealth of specialist knowledge, technical skills and experience in repairing, maintaining and caring for Porsche Classic models.