Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership teams.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the Sytner team have scored a 97% positive response to these questions.
We look forward to offering you a warm welcome to one of our dealerships very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
(To see the most recent feedback for a specific dealership, please click here and select your preferred manufacturer.)
Sytner Select - Sytner Select Oxford 05 January 2013
I turned up without an appointment but was made to feel welcome and was dealt with straight away.Read more...
Dodge - Kings Chrysler Jeep (Manchester) 06 May 2013
Greeted by name and offered coffeeRead more...
MINI - Sytner MINI (Sunningdale) 15 May 2013
It was great to be recognised as an individual and not just another customer.Read more...
JEEP - Kings Chrysler Jeep (Swindon) 08 May 2013
This is my 3rd jeep and the 2nd bought from kings always made to feel welcomeRead more...
MASERATI - Graypaul Maserati (Nottingham) 28 April 2013
Vey welcoming - took our 11 yea old daughter and they really looked after her. Spent an hour showing her all the cars esp. around workshop (which being a Saturday was closed)Read more...
JAGUAR - Guy Salmon Jaguar Stockport 15 May 2013
We were made most welcome by Tom and his team.Read more...
SEAT - Huddersfield SEAT 08 May 2013
very friendly professional staffRead more...
TOYOTA - Toyota World (Cardiff) 16 May 2013
Staff very pleasant , welcoming and professionalRead more...
VOLVO - Tollbar Volvo (Warwick) 10 May 2013
Very welcome with unlimitless coffee.Read more...
Rolls-Royce - Rolls-Royce Motor Cars Sunningdale 20 March 2013
Wasnt obvious where to park.Read more...