Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Graypaul Ferrari Nottingham have scored a 100% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Graypaul Ferrari Nottingham
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Graypaul Ferrari (Nottingham) 11 April 2012
Excellent customer services - tour of showroom which was great
Read more...Graypaul Ferrari (Nottingham) 25 January 2012
Chris was a great help.
Read more...Graypaul Ferrari (Nottingham) 13 January 2012
I regularly call in just to see the team. You now have my favourite tea as well !!!
Read more...Graypaul Ferrari (Nottingham) 17 November 2011
All the staff at Greypaul are very welcoming, and very professional. I really enjoy going there.
Read more...Graypaul Ferrari (Nottingham) 26 October 2011
The staff were always very welcoming to me, and seemed pleased to see me despite me taking 9 months to but a car...
Read more...Graypaul Ferrari (Nottingham) 19 October 2011
Opened up early, and served with a coffee
Read more...Graypaul Ferrari (Nottingham) 30 June 2011
Receptionist was very friendly
Read more...Graypaul Ferrari (Nottingham) 23 June 2011
excellent customer service in all aspects
Read more...Graypaul Ferrari (Nottingham) 09 June 2011
Beth, the receptionist, is excellent and swiftly made me a coffee and informed service I was waiting
Read more...Graypaul Ferrari (Nottingham) 29 May 2011
Your telephone recptionists are polite, cheerful and confident
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