Legendary Italian carmaker, Ferrari, named Graypaul Ferrari Birmingham Global Aftersales Dealer of the Year at their prestigious Dealer Meeting, which was recently held in Florida.
The dealership received this esteemed accolade after scoring maximum points (in most cases scoring higher than the benchmarked Ferrari targets), in strictly adjudicated criteria, beating off stiff competition from more than 200 dealers worldwide.
Enrico Galliera, Senior Vice President - Commercial & Marketing Director, and Luigino Barp, Head of the Technical Service Department and Ferrari Classiche, presented the Ferrari V8 engine on stage to the team from Birmingham, comprising Stuart Hood - Head of Business, Anthony Kennedy - Aftersales Manager and Matt Morgan - General Sales Manager.
Stuart said, “I feel extremely privileged to receive this award on behalf of the entire Team at Ferrari Birmingham. It is a true reflection of the passion and commitment shown across every department to sustain the high levels of customer service we offer on a daily basis.”
Mario Vignali, Franchise Director for Ferrari and Maserati, commented, “The team at Graypaul Birmingham have shown a passion for the product, their clients and team members from the day we opened this amazing dealership. “The recognition Ferrari have given them as the World’s Best Aftersales Dealer in North Europe is a credit to Anthony and his team, who constantly demonstrate our philosophy of, ‘Getting it right and making it special.’ Of course, this award would not have been achieved without the invaluable guidance from their Head of Business, Stuart Hood. I am extremely proud of every single member of the team at Birmingham.”
Top Hero Picture: L-R: Luigino Barp, Anthony Kennedy, Russell Simpson (back row), Mikaela Cucchi, Enrico Galliera, Andrew Mcleod, Matthew Morgan and Stuart Hood.