Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Jaguar Coventry have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Guy Salmon Jaguar Coventry
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Guy Salmon Jaguar (Coventry) 17 May 2012
Reception was exemplary.
Read more...Guy Salmon Jaguar (Coventry) 09 May 2012
Vehicle was collected from home and returned after its service and MOT. This level of service is very much appreciated. Thanks
Read more...Guy Salmon Jaguar (Coventry) 02 May 2012
Great team, welcoming, professional and engaging
Read more...Guy Salmon Jaguar (Coventry) 02 May 2012
The service team are second to none and always a warm welcome
Read more...Guy Salmon Jaguar (Coventry) 02 May 2012
The guys always recognise me and are very friendly.
Read more...Guy Salmon Jaguar (Coventry) 01 May 2012
All staff would welcome me by name, a nice personal touch.
Read more...Guy Salmon Jaguar (Coventry) 25 April 2012
very friendly and helpfull
Read more...Guy Salmon Jaguar (Coventry) 25 April 2012
GS staff always friendly and helpful
Read more...Guy Salmon Jaguar (Coventry) 19 April 2012
The car was collected, by a very friendly professional.
Read more...Guy Salmon Jaguar (Coventry) 13 April 2012
Very polite staff
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