Guy Salmon Jaguar Customer Testimonials

Our Dealership Managers continually promote excellent customer service throughout Sytner Guy Salmon Jaguar, encouraging our teams to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read some of their comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Sytner Guy Salmon Jaguar, simply click here to contact us.

"Always available to help" Guy Salmon Northampton

Kept infomed: Courteous: Efficient: Always available to help: Made to feel important.

"Efficient" Guy Salmon Northampton

My queries were promptly & efficiently dealt with

"Returned promptly & valeted" Guy Salmon Jaguar Northampton

Staff always very friendly & professional. Car returned promptly & valeted

"An excellent job, well done " Guy Salmon Jaguar Northampton

Many thanks for the completed installation of the JaguarWatch Advanced system yesterday. An excellent job, well done and thank you for your dedication, cooperation and professional completion of the works.

"Exemplary service levels" Guy Salmon Jaguar Northampton

Dear Mr Etherington

Please keep up the exemplary service levels, I will certainly recommend your dealership to others. The salesman, Martin, is a great asset to your company, a lovely man, very patient and professional, with the right attitude.

"It was pleasure dealing with the staff involved" Guy Salmon Northampton

I want you to know that the reception and attitude that prevailed during this transaction was exemplary to the extreme and it was pleasure dealing with the staff involved.

"They fitted me in at the last minute" Guy Salmon Northampton

They fitted me in a the last minute. Kept me informed at all times. Offered me a courtesy car & delivered mine back.

"Impressed and satisfied " Guy Salmon Jaguar Gatwick

From the moment I first visited the website until the minute I drove away from the garage with my new Jag, everybody has been extremely professional. I would like to highlight Gary Richards as particularly helpful. I am completely impressed and satisfied with the service and standards set by Gatwick Jaguar and the brand Jaguar itself.

"Nothing less than exceptional service" Guy Salmon Jaguar Gatwick

Having taken delivery of and driven my new XKR car this weekend I would like to say how delighted I am with it. It is all I expected it to be and more. The same also applies to Mark Jackson whom as usual provided nothing less than exceptional service. He not only made sure that everything went smoothly, he also dealt with booking my wife’s S-TYPE R in for a service including collecting the car himself and arranging for it’s prompt return.

This is the fourth vehicle we have purchased with the assistance of Mark in 3 years (3 Jaguars and 1 Land Rover) and Mark has always made us feel valued customers whenever we have dealt with him, even after we have purchased cars.

"Superb car" Guy Salmon Gatwick

Superb car, great colour (Sebring Blue), well made – stunning car! The sale was well handled, the car was ready on time and the staff were very helpful

"Meets all my requirements and expectations" Guy Salmon Jaguar Gatwick

My new car meets all my requirements and expectations. The sales process was quick, specific and to the point, listened to customer requirements and met them. Provided flowers for my wife on sale completion, what a lovely gesture.

"A super day!" Guy Salmon Jaguar Gatwick

Just to say thank you very much to everyone for a super day yesterday. Everything worked just perfectly and was thoroughly enjoyable. The Jaguar XF really is gorgeous, an absolute winner, and seeing it in real life I appreciated even more the elegant lines and perfect styling of the car. An added bonus was the factory tour, a perfect day all round, thank you.

"Nothing’s too much trouble " Guy Salmon Jaguar Gatwick

Outstanding! I love the performance, comfort, build quality, looks, everything. Nothing’s too much trouble for the service department and they are courteous and helpful.

"Helpful, understanding and on time " Guy Salmon Jaguar Gatwick

Everything that I need from a car and more. The service centre is always helpful, understanding, on time and the gentlemen in the service department always have time to treat you as a person.

"Very helpful & kind staff" Guy Salmon Jaguar Northampton

I must compliment you on your very helpful and kind staff in sorting out the problem I had in getting a spare key for my XJS. As a 72 year old, it helps in this day and age to get such good service. There are so many companies that just treat you as a number.

"Guy Salmon is excellent" Guy Salmon Jaguar Thames Ditton

The service from Guy Salmon is excellent, this is my fourth Jaguar from Guy Salmon and each time it has been a pleasure.

"All my requirements were met in an efficient manner" Guy Salmon Jaguar Oxford

After 5 years pleasure of driving my previous trouble free Jaguar X - TYPE, the upgraded 2.2 auto sport premium is an outstanding specification chioce. Simon Morely should be congratulated for the way in which he handled the purchase of a great car, all my requirements were met in an efficient manner

"" Guy Salmon Oxford

I spent 31 years in the retail motor business and my experience at Guy Salmon was as good as it gets

"Professional" Guy Salmon Jaguar Thames Ditton

Totally professional experience.

"Treated professionally" Guy Salmon Jaguar Thames Ditton

As a regular customer, I am always made to feel very welcome and treated professionally.

"Great attention to detail" Guy Salmon Jaguar Thames Ditton

Great professionalism. Great attention to detail. Nothing too much trouble.

"Friendly and helpful" Guy Salmon Jaguar Thames Ditton

I have purchased many Jags over the years from Guy Salmon. Always found them very friendly and helpful and I always find that I can totally trust them.

"I would have no hesitation in recommending your dealership or staff to any other customer." Guy Salmon Northampton

My latest dealing with you was when my Jaguar developed a fault and from a phone call to Colin, the vehicle was booked in immediately and my wait was made very pleasurable by your reception staff.

Although the problem could not be fixed that day, Hugh offered me a courtesy vehicle or a lift back, which fortunately I did not require.Whilst the vehicle was with you I was updated by Hugh.

I would have no hesitation in recommending your dealership or staff to any other customer; I believe that the Guy Salmon network is very lucky to have you in situ.

"Smooth operation" Guy Salmon Jaguar Northampton

The car collection service is much appreciated as I am not local to Northampton. Smooth operation without the hassle.

"Great team" Guy Salmon Jaguar Northampton

A great team on the service desk - always helpful and thorough

"It was a pleasure to do business" Guy Salmon Jaguar Northampton

Martin made me feel that nothing was too much trouble for him. It was a pleasure to do business with Martin - a rarity in todays world.

"" Guy Salmon Oxford

Felt it was a slick operation and cannot really suggest where improvements could be made

"Very Impressed" Guy Salmon Northampton

I am very impressed with salesman Steve Hunt. He is an asset to your organisation.

"Such great service " Guy Salmon Jaguar Northampton

I have never experienced such great service from a customer advisor as I have done with Tim. I Just wanted you to know how much I appreciate it. He is compliment to you.

"By far the best" Guy Salmon Jaguar Maidstone

We would like to highlight that we found our experience with your sales executive Peter Richardson excellent, we have been searching for a new car for months and we have encountered a lot of sales staff and our experience with Guy Salmon Jaguar was by far the best.

"Fab service" Guy Salmon Jaguar Maidstone

Thanks you so much for fab service. It was quite refreshing to come across a knowledgeable sales person you make it look easy!

"To make sure that our test drive was outstanding " Guy Salmon Maidstone

Although we arrived at the Dealership late, the sales executive stayed behind with good grace to make sure that our test drive was outstanding

"Great People " Guy Salmon Maidstone

You are great people to do business with and make me feel important to you. Keep up the good work.

"She did an absolute fantastic job." Guy Salmon Maidstone

I turned up at the dealership with out an appointment and Barbara did her best to get my car worked on the same day. She did an absolute fantastic job getting my car worked on with no appointment. I am a 100% happy with my service at your dealership.

"Keep up the good work. " Guy Salmon Maidstone

Even though there was a fault it was dealt with very professionally and I was very happy. I brought the car from you 4 years ago and it was been to yourselves each year for service and mot and I will carry on doing that always. Keep up the good work.

"They have both been outstanding " Guy Salmon Maidstone

Having dealt with both Ryan and Barbara, they have both been outstanding as service advisers on arrival and aftersales service. Well Done.

"All my expectations were exceeded" Guy Salmon Jaguar Ascot

All my expectations were exceeded; I had help every step of the way during the purchasing procedure.

"I look forward to many years of service with your organisation." Guy Salmon Jaguar Ascot Aftersales

I write to record my thanks for your attention in dealing with some scratches on my Jaguar.

It is most gratifying to be given service such as this and it makes a clear statement as to Guy Salmon's customer care.

I look forward to many years of service with your organisation.

"Courteous and efficient" Guy Salmon Jaguar Ascot

Just a short appreciative note to thank you and your aftersales staff for the courteous and efficient manner that the problem with my Type S Jaguar was handled lasat week. I would particularly commend Mark Holman who I dealt with directly and also Gary Douglas and Kevin Willis from your workshop who expertly explained and diagnosed the problem and rectified it. It is very encouraging in this modern age to find a company who provides an aftersales service second to none. Congratulations.

"Excellent service from the team" Guy Salmon Jaguar Ascot

Excellent service from the team. A star service from start to finish.

"Was excellent to have an adviser with good clear technical knowledge" Guy Salmon Maidstone

The Service Adviser was able to give service details of my car’s last 4 years service and MOT. This was excellent to have an adviser with good clear technical knowledge; I hope this is not a sexist comment as she is female.

"Friendly and helpful staff" Guy Salmon Jaguar Ascot

Friendly and helpful staff, clean new loan car. All work completed to a very high standard. It’s like having a new car. The car was valeted as well. The service and quality of work equals any I have had from other manufacturers.

"Exceeded our expectations" Guy Salmon Jaguar Ascot

Our purchase was stress free and exceeded our expectations.

"The service provided has been far the best I have ever received." Guy Salmon Maidstone

It is very rare that I feel the need to comment on any service I receive from a service provider but on this occasion the service I have received from Ms Zara Shearwood during the recent purchase of my Jaguar XF has been exceptional and therefore warrants a letter to you.This is the third Jaguar I have brought from you and of course many cars prior to that. The service provided has been far the best I have ever received. Knowledge, commitment, attitude and professionalism have been of the highest quality.

"I am absolutely delighted " Guy Salmon Gatwick

I would like to express my sincere thanks and appreciation to Gary, Ian and the rest of the team at Guy Salmon Jaguar Gatwick for all your help and excellent service in arranging the purchase of my new Jaguar XF. I am absolutely delighted with the car, it is truly gorgeous and surpasses my expectations in all respects. Styling, innovation, performance and sheer pleasure to drive all tick the ‘excellent’ boxes without exception. Please be assured I have no hesitation in passing on a recommendation for your excellent service at every opportunity.

"Thank You" Guy Salmon Gatwick

My buying experience was outstanding, thank you

"My overall purchase experience was Outstanding" Guy Salmon Gatwick

It’s the best in it’s class for what I realised when I compared it to Audi A4, BMW3 & 5 Series. My overall purchase experience was Outstanding. Everything requested & information asked – nothing was too much trouble.

"Everything was done with speed & efficiency " Guy Salmon Gatwick

It’s stylish, comfortable and exciting to drive but sedate when you want to it to be. Everything was done with speed & efficiency – totally problem free. I live in Colchester, Essex and still travel to Gatwick for my vehicle servicing for the outstanding service I receive.

"Thanks to the prompt actions of the reception and repair departments " Guy Salmon Gatwick

Although my car is nearly 8years old, it still runs and feels like a new car. I was due to travel to France that very afternoon when I took my car in and thanks to the prompt actions of the reception and repair departments I still managed to get across to France that evening, only a few hours late.

"Constantly excellent" Guy Salmon Gatwick

The service centre are friendly, efficient and do what they say they will do, Over the past 5years of interactions the service at Guy Salmon Gatwick has been constantly excellent.

"excellent" Guy Salmon Gatwick

The service at Guy Salmon Gatwick is excellent

"At Guy Salmon I felt that no trouble was too great" Guy Salmon Jaguar Coventry

I did not come to Guy Salmon first, initiating my enquiries with two other Jaguar distributors, but in both instances never felt welcome as a potential customer. At Guy Salmon I felt that no trouble was too great and whether I purchased or not the level of attention and courtesy was of the highest level.

"Nothing too much trouble" Guy Salmon Jaguar Coventry

Great service, with nothing too much trouble.

"Very professional service " Guy Salmon Maidstone

We felt we must drop you few lines to thank you for your most helpful, very efficient and very professional service in dealing with our new car, also the part exchange. Its been a pleasure dealing with you, and your company. May we say we are delighted with the new car, it’s been much admired and need I say it will be well looked after.

"Although I have to travel miles to get to your dealership" Guy Salmon Jaguar Coventry

I cannot praise highly enough your professionalism and care how nice it would be to have Guy Salmon as my local dealership, although I have to travel miles to get to your dealership, I at least have the pleasure of knowing that I shall be treated with a professional courtesy sadly lacking at my current Jaguar garage.

"Everyone smiles and speaks to you" Guy Salmon Jaguar Coventry

Comfortable area to wait – good coffee – everyone smiles and speaks to you.

"Fantastic" Guy Salmon Jaguar Coventry

Late at night they stayed and fixed my car so that I could get home – fantastic.

"Friendly and familiar faces" Guy Salmon Jaguar Coventry

Friendly and familiar faces – a real pleasure.