Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Jaguar Oxford have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Guy Salmon Jaguar Oxford
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Guy Salmon Jaguar (Oxford) 16 May 2012
I did not attend showroom as my car was collected. Collection was done courteously.
Read more...Guy Salmon Jaguar (Oxford) 16 May 2012
Excellent service as usual
Read more...Guy Salmon Jaguar (Oxford) 09 May 2012
Very helpful
Read more...Guy Salmon Jaguar (Oxford) 09 May 2012
Naomi is very helpful
Read more...Guy Salmon Jaguar (Oxford) 02 May 2012
GS Oxford always provide a very friendly, helpful and supportive welcome.
Read more...Guy Salmon Jaguar (Oxford) 02 May 2012
Your receptionist Naomi was very pleasant and efficient in the manner that she dealt with both my wife and myself.
Read more...Guy Salmon Jaguar (Oxford) 18 April 2012
I felt that I knew the three members of the team reasonably well once the sale had been concluded.
Read more...Guy Salmon Jaguar (Oxford) 18 April 2012
Susie is excellent.
Read more...Guy Salmon Jaguar (Oxford) 11 April 2012
All the staff were welcoming and was made to feel at ease whilst looking around.
Read more...Guy Salmon Jaguar (Oxford) 04 April 2012
Very friendly, courteous and helpful.
Read more...