Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Land Rover Ascot have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.




























Guy Salmon Land Rover (Ascot) 15 February 2012
It was a real pleasure from the moment I stepped through the showroom door to the day I took delivery of my new car.
Read more...Guy Salmon Land Rover (Ascot) 15 February 2012
A good customer experience
Read more...Guy Salmon Land Rover (Ascot) 10 February 2012
Very pleasent welcome.
Read more...Guy Salmon Land Rover (Ascot) 09 February 2012
Good atmosphere, pleasant and efficient reception staff
Read more...Guy Salmon Land Rover (Ascot) 02 February 2012
Extreme courteous by both the receptionist and salesman.
Read more...Guy Salmon Land Rover (Ascot) 01 February 2012
can not fault the service or customer skills
Read more...Guy Salmon Land Rover (Ascot) 25 January 2012
All staff at Ascot were very good, from the receptionist to the sales team. I never felt under any pressure. Staff always asked if I needed help but did give me space to browse and were available for advice if I needed them.
Read more...Guy Salmon Land Rover (Ascot) 25 January 2012
Not especially which is unusual - was left standing around for at least 5 minutes before anyone offered to help.
Read more...Guy Salmon Land Rover (Ascot) 08 January 2012
Receptionist ( more than once) pleasant and helpful.
Read more...Guy Salmon Land Rover (Ascot) 29 December 2011
Excellent reception everyone I came in contact with offer assistance.
Read more...