
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Land Rover Coventry have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Guy Salmon Land Rover (Coventry) 10 June 2013
very approachable friendly
Read more...Guy Salmon Land Rover (Coventry) 08 June 2013
The showroom itself was very customer friendly ,the reception staff & salesperson (Chan.) were most welcoming & very attentive.
Read more...Guy Salmon Land Rover (Coventry) 06 June 2013
very friendly staff, a warm welcome , i was kept upto date on the status of my vehicle during my time at the dealership
Read more...overall a great experience
Guy Salmon Land Rover (Coventry) 31 May 2013
Paul dealt with me in a friendly and professional manner and made the purchase completely straightforward.
Read more...Guy Salmon Land Rover (Coventry) 22 May 2013
Offered coffee and comfy chairs whilst waiting the collect vehicle
Read more...Guy Salmon Land Rover (Coventry) 15 May 2013
Very friendly staff some of whom I have known for many years.
Read more...Guy Salmon Land Rover (Coventry) 15 May 2013
car collected for service. Very efficient
Read more...Guy Salmon Land Rover (Coventry) 08 May 2013
The receptionist came to meet me at the door, understood why I was at the dealership and got me a coffee within minutes of arriving at the dealership. I was very impressed with the level of service.
Read more...Guy Salmon Land Rover (Coventry) 08 May 2013
Very helpful service with attention to detail.
Read more...Guy Salmon Land Rover (Coventry) 29 April 2013
More than welcome I arrived after just mucking out twelve horses I looked like a tramp but was greeted like I had just stepped out of rolls royce The lady that greet me did blink an eye
Read more...