Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Land Rover Sheffield have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.




























Guy Salmon Land Rover (Sheffield) 15 February 2012
When I walked in to the showroom on time I was greeted by name by Geoff. The courtesy car was ready and in a clean state.
Read more...Guy Salmon Land Rover (Sheffield) 09 February 2012
Darren was excellent he took over the sale of my vehicle from Marc and was very helpful and kept me informed of everything that was happening
Read more...Guy Salmon Land Rover (Sheffield) 09 February 2012
Pleasant atmosphere
Read more...Guy Salmon Land Rover (Sheffield) 09 February 2012
The service was excellent, I telephoned on a Thursday and the vehicle was booked in and serviced the following day, you cannot get better service than that.
Read more...Guy Salmon Land Rover (Sheffield) 25 January 2012
Yes i received a first rate service and was kept informed at all time.
Read more...Guy Salmon Land Rover (Sheffield) 18 January 2012
From my initial call through to collecting my car I was made very welcome.
Read more...Guy Salmon Land Rover (Sheffield) 18 January 2012
helpful, prompt, polite
Read more...Guy Salmon Land Rover (Sheffield) 05 January 2012
Professional Operation
Read more...Guy Salmon Land Rover (Sheffield) 21 December 2011
VERY. I hadnt been in for a couple of years. I was welcomed like an old friend, everyone remembered my name
Read more...Guy Salmon Land Rover (Sheffield) 07 December 2011
The car was bought through a leasing company I only saw the gentleman dropping off who was very pleasant and polite and showed me everything I needed to know
Read more...