
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Land Rover Stratford have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Guy Salmon Land Rover (Stratford-upon-Avon) 08 June 2013
Very warm welcome
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 29 May 2013
Sara your service advisor could not have done more to ensure from booking in to collection everything went smoothly.
Read more...She is a credit to your organisation.
Guy Salmon Land Rover (Stratford-upon-Avon) 29 May 2013
Very helpful and even a sandwich for lunch
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 22 May 2013
Made to feel very much at home throughout my time there.
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 15 May 2013
All the staff are brilliant
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 09 May 2013
We were offered refreshments and lemon cake while we were waiting!
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 08 May 2013
sara on service reception very welcoming and also helpful.
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 08 May 2013
Receptionists very friendly and helpful.
Read more...Andy Passey was excellent, very professional, polite and patient.
Guy Salmon Land Rover (Stratford-upon-Avon) 03 May 2013
Great staff in Stratford Guy Salmon always helpful and welcoming and made to feel like part of the family.
Read more...Guy Salmon Land Rover (Stratford-upon-Avon) 02 May 2013
Pleasant friendly greeting, offer of assistance, accommodating to requests
Read more...