Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Guy Salmon Land Rover Wakefield have scored a 99% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Guy Salmon Land Rover Wakefield
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Guy Salmon Land Rover (Wakefield) 09 February 2012
Ben was a pleasure to deal with and we will definitely return as a result of the service we received from him.
Read more...Guy Salmon Land Rover (Wakefield) 09 February 2012
Staff were very friendly & welcoming
Read more...Guy Salmon Land Rover (Wakefield) 01 February 2012
car was collected by their very helpful pick-up driver
Read more...Guy Salmon Land Rover (Wakefield) 01 February 2012
Yes as usual. Treated very well by polite staff.
Read more...Guy Salmon Land Rover (Wakefield) 31 January 2012
Carl did a very good job of honestly keeping us informed
Read more...Guy Salmon Land Rover (Wakefield) 25 January 2012
Very friendly & excellent & efficient service
Read more...Guy Salmon Land Rover (Wakefield) 18 January 2012
Always made welcome and make you feel comfortable no matter what the reason is for your visit. This applies to all members of the staff, not just the people dealing with you.
Read more...Guy Salmon Land Rover (Wakefield) 11 January 2012
Very friendly and worm welcome.
Read more...Guy Salmon Land Rover (Wakefield) 07 January 2012
A very pleasant and professional atmosphere in both the showrooms and offices.
Read more...Guy Salmon Land Rover (Wakefield) 04 January 2012
Professional courteous and friendly service given.
Read more...