Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Redhill Honda have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Redhill Honda
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Redhill Honda 15 February 2012
Staff were very welcoming and helpful
Read more...Redhill Honda 09 February 2012
Frank at Redhill Honda is the most helpful person you could hope to meet,All reception staff first class.
Read more...Redhill Honda 09 February 2012
The staff were extremely friendly and helpful.
Read more...Redhill Honda 09 February 2012
Was treated very homely and friendly service
Read more...Redhill Honda 09 February 2012
Very thorough in attitude.
Read more...Redhill Honda 09 February 2012
Always offered a coffee or tea
Read more...Redhill Honda 26 January 2012
Good to deal with staff at the Redhill branch who I have had an excellent rapport with for years.
Read more...Redhill Honda 20 January 2012
Always made to feel welcome!
Read more...Redhill Honda 18 January 2012
free soft drinks. great
Read more...Redhill Honda 11 January 2012
All staff I met were extremely polite, helpful and accomodating and I would certainly recommend Redhill Honda to friends and family
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