Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Kings Chrysler Cheltenham and Gloucester have scored a 99% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Kings Chrysler Cheltenham and Gloucester
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Most Popular Searches
Kings Chrysler Jeep (Cheltenham and Gloucester) 15 February 2012
James made me very welcome. He answered all my questions and was really good to deal with.
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 15 February 2012
very friendly
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 10 February 2012
As always the staff first rate in terms of custoiner care
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 10 February 2012
Nice to be welcomed by name on the forecourt
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 02 February 2012
Very welcome, thank you.
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 25 January 2012
They have excellent facilities if you need to wait, Wi-Fi, coffee and muffins
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 25 January 2012
A very friendly atmosphere
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 04 January 2012
Exceptionally helpful and pleasant salesman-Matthew
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 02 January 2012
It is always good to be met and by people who know who you are. It makes what could be a chore actually quite easy!
Read more...Kings Chrysler Jeep (Cheltenham and Gloucester) 07 December 2011
we were greeted almost like good friends
Read more...