Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Kings Chrysler Newcastle have scored a 100% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Kings Chrysler Newcastle
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Kings Chrysler Jeep (Newcastle) 16 May 2012
right from the receptionist who took my first call i felt comfortable with the staff.
Read more...Dan my salesperson was very good. he took time to explain everything. He got the car prepared in time and handled everything quite well for a trainee.
My best wishes for him.
Kings Chrysler Jeep (Newcastle) 03 May 2012
Dan was very accommodating and professional in his role as a Sales person. He welcomed us and was efficient in his work.
Read more...Kings Chrysler Jeep (Newcastle) 30 April 2012
I never felt more comfortable in a car sales environment
Read more...Kings Chrysler Jeep (Newcastle) 26 April 2012
The Sales rep Dan was very pleasant and helpful. He sorted out issues like Towbar and DVD Headphones very efficiently
Read more...Kings Chrysler Jeep (Newcastle) 25 April 2012
Paul is very good.
Read more...Kings Chrysler Jeep (Newcastle) 23 April 2012
Was made to feel welcome. Staff very friendly and professional
Read more...Kings Chrysler Jeep (Newcastle) 04 April 2012
Dan was always very pleasant and a pleasure to deal with
Read more...Kings Chrysler Jeep (Newcastle) 29 March 2012
Top class service
Read more...Kings Chrysler Jeep (Newcastle) 28 March 2012
The experience was very good
Read more...Kings Chrysler Jeep (Newcastle) 22 March 2012
I received my best welcome yet. As soon as I arrived through the door a very nice lady approached me by name and directed/accompanied me to the service team. This made me feel special
Read more...