Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Kings Chrysler Teesside have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Kings Chrysler Teesside
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Kings Chrysler Jeep (Stockton) 09 May 2012
I find the staff are very customer focussed and friendly. I appreciated the phone call the evening before to ensure I kept my appointment. As I was being provided with a loan car as I really needed to be at work as early as possible I also appreciated the early start by the staff
Read more...Kings Chrysler Jeep (Stockton) 16 April 2012
IWe were invited to relax and have tea,coffee etc
Read more...Kings Chrysler Jeep (Stockton) 12 April 2012
Mr Moore was very helpful and polite.
Read more...Kings Chrysler Jeep (Stockton) 04 April 2012
No had to wait for so long...
Read more...Kings Chrysler Jeep (Stockton) 16 February 2012
You have welcome us with a cup of coffee and made us feel at home. Entertained us straight away with the car we were interested that time.
Read more...Kings Chrysler Jeep (Stockton) 01 February 2012
Stephen and Rebecca of service are always great to deal with!
Read more...Kings Chrysler Jeep (Stockton) 01 February 2012
All of the staff were pleasant and went out of their way to make me feel valued as a customer. The service manager was particularly helpful.
Read more...Kings Chrysler Jeep (Stockton) 13 January 2012
Very attentive staff
Read more...Kings Chrysler Jeep (Stockton) 05 January 2012
we were looked after very well he was well mannered and very polite we couldnt of been happier.He was called leigh and we would definetly go back
Read more...Kings Chrysler Jeep (Stockton) 04 January 2012
David and Leigh were always very pleasant and helpful. A great asset to your garage.
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