Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Kings Chrysler Swindon have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Kings Chrysler Jeep (Swindon) 25 April 2012

I was attended to immediately on entering your show room and received a very warm welcome from Hugo. The atmosphere was inviting and very professional.

Kings Chrysler Jeep (Swindon) 18 April 2012

We were offered a cup of tea and Hugo made us welcome.

Kings Chrysler Jeep (Swindon) 08 April 2012

I was greeted on arrival and offered assistance straightaway.

Kings Chrysler Jeep (Swindon) 14 March 2012

No barriers to test drive. Mark particularly friendly and affable - no hard sell tactics. Test drive was very extensive and allowed both my wife and i to take the wheel.

Kings Chrysler Jeep (Swindon) 15 February 2012

Excellent, friendly but professional.

Kings Chrysler Jeep (Swindon) 10 February 2012

although it was not exactly a physical visit but by telephone, we were felt really well treated

Kings Chrysler Jeep (Swindon) 17 January 2012

Coffee and mince pies on tap - friendly staff - felt comfortable

Kings Chrysler Jeep (Swindon) 10 January 2012

Very friendly and helpful staff at all levels

Kings Chrysler Jeep (Swindon) 01 December 2011

The show room salesperson was Excellent. He made myself and family very welcomed and was very attentive to our needs. I never felt presurised and was extremley satisfied.

Kings Chrysler Jeep (Swindon) 30 November 2011

I was expected, greeted by name and quickly dealt with.