
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Kings Chrysler Swindon have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Kings Chrysler Jeep (Swindon) 08 May 2013
This is my 3rd jeep and the 2nd bought from kings always made to feel welcome
Read more...Kings Chrysler Jeep (Swindon) 01 May 2013
I was not only by very welcomed by Mark whom I have already made an appointment. my wife and I had been welcomed by the whole team of Mark like friends
Read more...Kings Chrysler Jeep (Swindon) 17 April 2013
Hugo was perfect gentleman who was friendly and professional
Read more...Kings Chrysler Jeep (Swindon) 04 April 2013
Yes indeed very welcoming, patient and accommodating staff. We went to see Mark but on one occassion he was attending to something else we were offered some coffee by another colleague who went our of his way to make us comfortable.
Read more...Kings Chrysler Jeep (Swindon) 03 April 2013
I always feel very welcome and Hugo is a superb host.
Read more...Kings Chrysler Jeep (Swindon) 02 January 2013
Hugo was most welcoming, listened carefully to what I wanted and came up with alternative suggestions
Read more...Kings Chrysler Jeep (Swindon) 21 November 2012
I was collected by car from the train station.
Read more...Kings Chrysler Jeep (Swindon) 14 November 2012
Coffee made for us, greatly appreciated esp by my wife
Read more...Kings Chrysler Jeep (Swindon) 04 November 2012
Staff were very friendly and knowledgeable. Our visits to the showroom and meetings with staff were very relaxing and we did not feel pressurised in any way.
Read more...Kings Chrysler Jeep (Swindon) 25 October 2012
Mark was easy to work with; none pushy and professional.
Read more...