Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Kings Dodge Manchester have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Kings Dodge Manchester
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Kings Chrysler Jeep (Manchester) 19 May 2012
Very friendly staff.
Read more...Kings Chrysler Jeep (Manchester) 09 May 2012
The staff at kings are all very friendly
Read more...Kings Chrysler Jeep (Manchester) 09 May 2012
Reception always appear to be aware of one's presence if there is ever a short delay and are checking the availability of the appropriate advisor regularly - keeping one informed. Coffee always offfered. Very good overall.
Read more...Kings Chrysler Jeep (Manchester) 03 May 2012
The staff are really efficient at the Stockport branch and I love the american themed coffee bar - fantastic and the coffee is good as well
Read more...Kings Chrysler Jeep (Manchester) 02 May 2012
Some nice touches when I picked up the new car: personal welcome message; box of chocolates; bag of cleaning materials; car on display in the showroom.
Read more...Kings Chrysler Jeep (Manchester) 25 April 2012
coffee and buiscuits were offerd which was nice
Read more...Kings Chrysler Jeep (Manchester) 06 April 2012
Dave was very polite and knowledgeable. He was very helpful and knew all the details of the vechiles we were interested in.
Read more...Kings Chrysler Jeep (Manchester) 04 April 2012
YES PAUL MADE ME VERY WELCOME EXPLAINED THE THE CAR IN AVERY CLEAR MANNER.
Read more...Kings Chrysler Jeep (Manchester) 28 March 2012
Warm and friendly welcome, this was the first time I'd used this dealership and I'll certainly be using them again.
Read more...Kings Chrysler Jeep (Manchester) 26 March 2012
Very welcome, my sales rep even picked me up from the airport.
Read more...