Thursday, 25 February 2010
Celebrations at the double for Kings Dodge Swindon
There are achievements to be proud of in Swindon where the town’s Chrysler, Dodge and Jeep retailer is celebrating its customer service success.
Kings Swindon has recorded a notable double after its Sales and Service Departments both achieved upper quartile positions in the manufacturer’s customer satisfaction index. It is based on surveys among customers who bought a car or had an existing vehicle serviced by the Drakes Way retailer during 2009.
“My team is over the moon with this achievement and rightly so as it is important recognition of the hard work and effort that they have put in to looking after our customers,” said Mike Fellows, Kings Swindon’s Managing Director.
“Our aim is to be famous for outstanding service and with this in mind we will be striving to improve our position in 2010 by enhancing the way we look after our customers even more.”
Photo - Mike Fellows and Senior Receptionist and CSI Co-Ordinator for Kings Swindon, Ann Marsh.- Return to listings