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Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

  1. Did we make you feel welcome?
  2. Did we treat you fairly?
  3. Did we fully understand your requirements?
  4. Did you enjoy dealing with us?
  5. Do you intend on using our services again?

During the last three months the team at Lamborghini Birmingham have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Lamborghini Birmingham 17 November 2011

We didn't visit as our car was collected from home. But very good telephone service.

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Lamborghini Birmingham 02 November 2011

Car was collected on lorry and delivered back with no problems, happy with the service.

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Lamborghini Birmingham 21 September 2011

VERY FRIENDLY AND PROFESSIONAL STAFF

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Lamborghini Birmingham 10 August 2011

Did not visit as my vehicle was collected & returned in your covered vehicle. The vehicle operator was very courtious, professional & a pleasure to deal with.

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Lamborghini Birmingham 08 May 2011

Very friendly staff and always received an excellent service.

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To add a vehicle:

Simply click the 'add to favourites' link on any vehicle.

To remove a vehicle:

Simply view all of your favourites, by clicking the 'view all favourites' link above, then click the 'remove' link on any vehicle in the list.

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