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Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

  1. Did we make you feel welcome?
  2. Did we treat you fairly?
  3. Did we fully understand your requirements?
  4. Did you enjoy dealing with us?
  5. Do you intend on using our services again?

During the last three months the team at Lamborghini Edinburgh have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Lamborghini Edinburgh 06 June 2011

Your employee Andy Canning could not have been more helpful

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Lamborghini Edinburgh 22 May 2011

Both Gavin and Russell were very friendly, helpful and professional in completeing the transaction

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Lamborghini Edinburgh 17 May 2011

I have not yet made a visit to the showroom, but the welcome from your Service team was very good, concise and professional.

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Lamborghini Edinburgh 15 May 2011

myself and my little boywere picked up at the station, brought to the garage and various things were done by the dealer to make the day special in particular for my son which was much appreciated.

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Lamborghini Edinburgh 13 May 2011

Gavin Paterson was most welcoming as all or negiotions had been conducted by telepnone

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Lamborghini Edinburgh 12 May 2011

very helpfull considering I live a long way away

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Lamborghini Edinburgh 02 May 2011

I recieved a very professional and courteous service during my visit to the dealership. My test drive was well arranged and indeed there was no apparent rush to complete this which gave me a good opportunity to ensure the car met with my expectations.

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