Lexus Cardiff Customer Testimonials

At Lexus Cardiff, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Lexus Cardiff, simply click here.

"Personal contact and willingness to assist" Lexus Cardiff - Sales - 14th February 2012

I am writing to you by way of appreciation for the excellent service I have again received by your team members at Lexus Cardiff. I feel I must comment in particular about Geraint Evans and Steve Thomas who both took the trouble and time to answer all my questions with regard to the car and the finance arrangements.

This is the third car I have purchased through Lexus Cardiff and I know I would not have returned had it not been for their personal contact and willingness to assist, I should also make a mention of Claire O’Doherty who has always been my point of contact in the past and has also done her best to look after mine and Lexus’s interests.

"Special thanks to the team" Lexus Cardiff - Sales - 22nd January 2012

There was no pressure for me to buy a car, but I did anyway! Simon was terrific, very knowledgable and made me feel comfortable, as did the other members of the team I came into contact with.

"Professional and Friendly" Lexus Cardiff - Aftersales - 28th April 2012

I have used many garages over the years and have found Lexus Cardiff provide the best service, being friendly but at the same time very professional.

"First Class Service" Lexus Cardiff - Aftersales - 3rd March 2011

My recent visit to Lexus Cardiff was superb. From the moment my wife and I arrived until we left with a complimentary bottle of champagne for the recall, everything was first class

"The staff made us feel very special!" Lexus Cardiff - Sales - 10th March 2011

The staff were friendly and helpful. We had made enquiries via the telephone prior to the visit and they were expecting us when we arrived and made us feel welcome and valued. Following the previous conversation via the phone, they knew exactly what our requirements were.You knew you were purchasing a luxury car because of the way the staff made you feel - very special! When I renew my car we will be looking at getting another Lexus from Lexus Cardiff

"Lexus bares no contest with other Car Dealerships" Lexus Cardiff - Sales - 12th March 2011

There was no pushy salesmen herding you into a corner, trapping you into a deal, I previosuly went to the carshop, pay it a visit, you will see how not to sell a car, it would be good training ground for young Sytner trainees. Geraint Evans is highly recommended, explained everything in detail and made buying another Lexus easy, I have 2 in my garage... to think I test drove an Audi, then we went to Lexus Cardiff ...no contest.