
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Lexus Milton Keynes have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Lexus Milton Keynes 08 May 2013
Particularly impressed with our name on the reception board when we picked the car up.
Read more...Lexus Milton Keynes 06 May 2013
Everyone was very friendly.
Read more...Lexus Milton Keynes 03 May 2013
Excellent staff, very friendly receptionist and service manager who were top professionals
Read more...Lexus Milton Keynes 17 April 2013
Totally - welcomed by name and directed swiftlt to the waiting assocaite.
Read more...Lexus Milton Keynes 10 April 2013
Thr best customer service i have ever had from any type dealer ... VERY Impressed and have told and recomended to all my friends
Read more...Lexus Milton Keynes 10 April 2013
The sales person Neil at Lexus MK was very plesant and helpful when dealing with my wife and me.
Read more...Lexus Milton Keynes 05 April 2013
every-one was very polite and help-ful.
Read more...Lexus Milton Keynes 04 April 2013
As always a very friendly welcome by all at Lexus Milton Keynes.
Read more...Lexus Milton Keynes 03 April 2013
Always a pleasure to visit this dealership. Staff very friendly and courteous.
Read more...Lexus Milton Keynes 03 April 2013
My car was collected for me. A great service, telephone staff are efficient and friendly.
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