Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Maranello Maserati Egham have scored a 100% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Maranello Maserati 02 May 2012

An excellent welcome.

Maranello Maserati 11 April 2012

Friendly - understanding of our requirements - always called back when said

Maranello Maserati 14 March 2012

Very welcome

Maranello Maserati 29 February 2012

Considering its a standard and old industrial unit your team made me feel very welcome and at ease.

Maranello Maserati 22 February 2012

James Austen was outstanding from start to finish.

Maranello Maserati 30 December 2011

Excellent welcome from all staff at the service centre

Maranello Maserati 21 October 2011

I did not visit as my car was collected but the phone and delivery service was good.

Maranello Maserati 10 October 2011

Very professional service.

Maranello Maserati 23 September 2011

Good to see that a scruffy old man with two teenagers in tow, arriving in a 7 year old battered Fiat Panda didn't stop Neil being the ultimate professional representative of your company.

Maranello Maserati 22 June 2011

You collected the car, driver(s) were pleasant/professional