Mercedes-Benz of Bedford Customer Testimonials

At Mercedes-Benz of Bedford, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Mercedes-Benz of Bedford, simply click here.

"This 'new machine' is much more than I hoped I would be privileged enough to own..." Thank You Letter - Sales Executive

I just wanted to write a few lines to you to say 'how thrilled' I am with my new car I collected from you on Saturday 30th August.

As you know I was very happy with the current Mercedes I am driving, but this 'new machine' is much more than I ever hoped I would be privileged enough to own.

The experience of dealing with you and Stuart is so very special as you always treat me with such kindness and warmth of friendship, and buying this new Mercedes from you is most certainly one of the happiest times I have enjoyed for many years!

The new car is still safe in the garage until the time comes when I leave the Company and retire, and as soon as I find an opportune moment I will give you both a call and drop into Bedford to see you, if I may?

Thank you also for the lovely flowers, which I have also enjoyed very much.

Once again, I have really appreciated this wonderful experience of buying the new CLC Coupe from you, and a 'heartfelt thank you' for your extremely kind attention.

"A Wonderful level of Service" Thank You Letter - Servicing

I would like to bring to your attention the wonderful level of service provided by Mercedes-Benz of Bedford. Earlier this year i noticed rust problems on my car and contacted the Mercedes-Benz of Bedford Bodyshop. Stefano, Jeanette and Oliver took car of the problem with great efficiency and professionalism. I am pleased to let you know my car has been restored to its former glory.

Having suffered at the hands of other local dealers in the past, the team at Bedford have gone a long way towards restoring my faith in the brand.

"Excellent service when purchasing my new car" Thank You Letter - Sales

I would just like to express my thanks and ring to your attention the excellent service I received from Mercedes-Benz of Bedford during the purchase of my vehicle.

Tim from Sales and Stuart the business manager were professional.

"I enjoy the experience of dealing with you and Tony so very much..." Thank You Letter - Sales

I have written seperately to Tony, but wish also to put in writing to you my happiness with taking collection of my beautiful new CLC Coupe on Saturday 30 August last.

I still cannot believe how quickly it all slotted into place when I walked into your Showroom only two weeks previous, and as you now know I was only making 'tentative enquiries' at the time!

I enjoy the experience of dealing with you and Tony so very much, as you always treat me with such kindness, and that time is very special and will last in my memory for the rest of my life.

I am now looking forward to the time when I leave the Company and retire, when I will then be driving my new car, which is not long now. At an early opportunity I would very much like to call and see you both, making a prior arrangement first, for convenience.

I also really appreciated the lovely flowers, and the whole experience of buying my new car from you will remain a wonderful memory always!

Once again, thank you so much for your extremely kind attention.