Mercedes-Benz of Cheltenham and Gloucester
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Mercedes-Benz of Cheltenham and Gloucester have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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£14,450
Mercedes-Benz of Cheltenham and Gloucester 15 May 2013
Made to feed incredibly welcome throughout my entire waiting appointment
Read more...Mercedes-Benz of Cheltenham and Gloucester 08 May 2013
Everyone knew i was arriving, the receptionist quickly gave me an internet code and the car came back on the time it said it would
Read more...Mercedes-Benz of Cheltenham and Gloucester 29 April 2013
You collected and delivered the car - excellent service.
Read more...Mercedes-Benz of Cheltenham and Gloucester 25 April 2013
Excellent Service by Robin and James from the boby shop.
Read more...Mercedes-Benz of Cheltenham and Gloucester 24 April 2013
Met in car park which was nice and offerred free tea/coffee etc. Excellent start.
Read more...Mercedes-Benz of Cheltenham and Gloucester 17 April 2013
The car was collected and delivered back to my home so I never visited your workshop, but the driver was very friendly and picked up the car on time.
Read more...Mercedes-Benz of Cheltenham and Gloucester 17 April 2013
very welcome,and attentive staff.
Read more...Mercedes-Benz of Cheltenham and Gloucester 17 April 2013
the staff are all very friendly
Read more...Mercedes-Benz of Cheltenham and Gloucester 11 April 2013
Totally satisfied.
Read more...Mercedes-Benz of Cheltenham and Gloucester 11 April 2013
friendly service
Read more...