Mercedes-Benz of Cheltenham & Gloucester Customer Testimonials

At Mercedes-Benz of Cheltenham & Gloucester, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Mercedes-Benz of Cheltenham & Gloucester, simply click here.

""...a very pleasant experience totally professional and smooth"." Thank you email

Just a quick line to pass on my thanks to your dealership for the professional and friendly way that they have dealt with my procurement of my car. Initially this was thanks to your Adam Khodabaccus who was great, he took the time to demonstrate and order the complete car of my choice, he always updated me on progress of the order and the car arrived early!

Yesterday my car was in for its first service and your Dean Smith had organised a courtesy car which was waiting for me. The car was serviced including two new tyres and received an excellent clean (Wish I could pop it in every week!!). Again it was a very pleasant experience totally professional and smooth.

In these days it is rare to receive such good service and it is a testament to you and your staff. If like myself the only contact you usually have is from customers that are wishing to complain about something I thought it appropriate to say Thank You for great service.

""...your servicing staff were efficient, courteous and very helpful at all times". " Thank you letter

"Just a short note to say thank you for sorting out my car last week - seems fine now.

As always, your servicing staff were efficient, courteous and very helpful at all times".