Mercedes-Benz of Sunderland Customer Testimonials

At Mercedes-Benz of Sunderland, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Mercedes-Benz of Sunderland, simply click here.

"I would not hesitate to buy another car from you!" Mercedes-Benz of Sunderland

Thank you so much for your courteous and efficient service. Also for been so pleasant and helpful during the process of purchasing my new car. I would not hesitate to buy another car from you! Thanks also for the lovely bouquet of flowers, All very appreciated!

"I have only 5 star comments" Mercedes-Benz of Sunderland

I have only 5 star comments received from Mr Daniel Parry, Motability Representative regarding the change over of my vehicle. From my first enquiry to handover everything was explained very precisely in detail about the model I chose. I had the test drive and placed an order. Mr Parry kept me informed of delivery date ect. On handover was an experience driving off in a Mercedes-Benz! Without any problems from start to finish. Dealt with courtesy from all at the dealership and Mr Parry being an asset to Motability!
Hope he is still around at my next change over!

"delighted with the A150" Mercedes-Benz of Sunderland

Thanks to Daniel for making the whole car buying experience so easy I am delighted with the A150 and hope to do business with you in the future.

"I would also like to say your aftersales service is second to none." Mercedes-Benz of Sunderland

Thank You so much for your help & kindness to me when I came to choose my new car. I am always very pleased with the time spent with each customer when they are dealing with Mercedes-Benz.I would also like to say your aftersales service is second to none. Thank you for all your help.

"‘A’ Class Service." Mercedes-Benz of Sunderland

I just wanted to say a big Thank You for everything you’ve done! ‘A’ Class Service – Even though I’m buying a ‘C’ Class!!