
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Mercedes-Benz of Swindon have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.



























Mercedes-Benz of Swindon 16 May 2013
From the reception staff to our sales team, the experience in dealing with our enquiry for a vehicle was first rate.
Read more...Mercedes-Benz of Swindon 15 May 2013
Great throughout the whole process. Sales, Finance and reception
Read more...Mercedes-Benz of Swindon 08 May 2013
good service which is why i purchased my car here rather than bath
Read more...Mercedes-Benz of Swindon 08 May 2013
The staff are always pleasent towards me,, I cannot fault them,
Read more...Mercedes-Benz of Swindon 08 May 2013
Salesman Justin extremely helpful
Read more...Mercedes-Benz of Swindon 08 May 2013
The guys on the service desk at Kings Swindon are always very friendly. The coffee area is a great place to work whilst my car is serviced.
Read more...Mercedes-Benz of Swindon 04 May 2013
I am always greeted by name which is very welcoming and makes me feel as though I am a valued customer not just someone bringing their vehicle to be fixed.
Read more...Mercedes-Benz of Swindon 03 May 2013
I have been made so welcome by all at M.B.especially by David & Paul
Read more...Mercedes-Benz of Swindon 01 May 2013
It was also pleasant to be remembered by both Richard Piper, from whom we bought the car, and his colleague.
Read more...Mercedes-Benz of Swindon 01 May 2013
Polite staff and efficiently dealt with.
Read more...