Wednesday, 29 December 2010
Mercedes-Benz To You with Mercedes-Benz of Weston-super-Mare
Mercedes-Benz of Weston-super-Mare aims to prove that good service begins at home thanks to a new scheme it has launched for the benefit of local Mercedes-Benz owners.
Launched just in time for the winter period which can be especially demanding on vehicles, ‘Mercedes-Benz To You’ is a mobile health check scheme that sees a member of the Bridge Road retailer’s After Sales team visit people’s homes or offices to inspect their car’s vital features and ensure the vehicle is in optimum working order. The service is completely free-of-charge and motorists do not even have to be an existing
Mercedes-Benz of Weston-super-Mare customer to take advantage.
Appointments are arranged for ‘Mercedes-Benz To You’ Vehicle Technician Craig Harris to visit owners in a Mercedes-Benz Vito Sport Dualiner equipped with a STAR computer. Whilst Craig undertakes a series of checks on items such as the lights, brakes, tyres, battery, alternator and fluid levels, the diagnostics machine confirms that everything is OK.
After a few minutes, the customer is presented with a report highlighting the condition of their vehicle. If there are any problems, there is no obligation for any remedial work to be undertaken at Mercedes-Benz of Weston-super-Mare – however Craig can arrange for a quote to be provided or book the car in to be repaired if required.
“We want to look after our customers as best as we can and make sure that their cars are operating as safely and reliably as possible, whilst offering a service that enhances the experience of being a Mercedes-Benz owner,” said Steve Harvey, Mercedes-Benz of Weston-super-Mare’s After Sales Manager.
“It’s our belief that customers will like the convenience of ‘Mercedes-Benz To You’, the opportunity to talk to someone from the dealership about their car and the services we offer,” he added. “Most importantly though, they will appreciate the peace-of-mind that comes from knowing that their car has a clean bill of health and is ready for even the most harsh winter driving conditions.”
To book a ‘Mercedes-Benz To You’ appointment, please call Mercedes-Benz of Weston-super-Mare on 01934 421000.