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Sytner Cardiff Customer Testimonials

At Sytner Cardiff, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Sytner Cardiff, simply click here.

"The manner in which we were facilitated from test drives to purchasing, delivery and knowledge of product was exemplary and a credit to your sales team." Sytner MINI Cardiff

Dear Simon,

I would like to draw your attention to the service, sales and aftersales care extended to me by Jay when I recently purchased a MINI for my wife from the Cardiff showroom. The manner in which we were facilitated from test drives to purchasing, delivery and knowledge of product was exemplary and a credit to your sales team. The whole experience was made hassle free, despite the introduction of cherished number plates into the equation, which was dealt with without any ado. I would ask that you note and extend my gratitude to Jay who is an asset to your dealership for making the process simple and pleasurable. I am now looking forward to the MINI experience and expect to return as a satisfied customer for another in a couple of years time. In the meantime I am looking forward to a trouble free couple of years of motoring enjoyment. I hope the MINI driving experience is as reliable as your staff.

Many thanks,

Sincerely,

David Elias.

"I would just like to put on record my gratitude to Mark for his fantastic and helpful attitude throughout the process" Sytner MINI Cardiff

Dear Sir,

Recent Used MINI Purchase

I recently purchased a used MINI from your showroom on Penarth Road as a surprise gift for my wife's birthday. This involved part exchanging her existing car and transferring her personalised number plate to her new MINI, as descretely as possible.

I explained all of this to the salesman who I dealt with throughout the process, Mark James and I would just like to put on record my gratitude to Mark for his fantastic and helpful attitude throughout the process, which resulted in a wonderful surprise for my wife on her birthday.

I can honestly say that Mark was an absolute pleasure to deal with (as were other staff who I spoke to whilst I was there), which I have to say has not been my previous experience when buying a used car elsewhere! As a result, I would not hesitate to recommend Sytner (and MINI in particular) to others in the future.

Also, the car is great too!

Many thanks again.

Yours faithfully,

Martin Flanigan.

"I found him to be a genuinely helpful gentleman (Mark James) worthy of commendation" Sytner Cardiff MINI

To whom it may concern,

I recently visited your showroom and would like to thank your Mr Mark James for his professional and friendly attitiude in arranging a test drive; and providing information about the MINI. I found him to be a genuinely helpful gentleman worthy of commendation.

Kind regards,

Mohammed