Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Chigwell have scored a 97% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Sytner MINI (Chigwell) 08 May 2013
Dominique who sold me the car was extremely helpfull at Chigwell.Read more...
Sytner MINI (Chigwell) 11 April 2013
On my first visit ade very welcome, offerd hot chocolateRead more...
Sytner MINI (Chigwell) 10 April 2013
was in communication with Sophie via email so booked visit and was greeted warmly and made to feel very welcomeRead more...
Sytner MINI (Chigwell) 03 April 2013
If only all service advisors were as helpfull and welcoming as Paul.Read more...
Sytner MINI (Chigwell) 30 March 2013
Sophie and Russell wee so very very helpful and professional,we travelled 60 miles from our local dealer and was well worth it for the second to none customer service....Read more...
Sytner MINI (Chigwell) 22 March 2013
The service staff @ Chigwell Mini were fantastic especially Paul who was brilliant.Read more...
Sytner MINI (Chigwell) 20 March 2013
Show room very noisy.... Music and with a very young vibeRead more...
Sytner MINI (Chigwell) 07 March 2013
Paul and the rest of the staff there are always welcoming & friendly !Read more...
Sytner MINI (Chigwell) 06 February 2013
Courteous and helpful welcomeRead more...
Sytner MINI (Chigwell) 12 January 2013
all the team were willing to step in to helpRead more...
The MINI Cooper Paceman with Pepper Pack for as little as £259 per month* (plus deposit and final payment) when you purchase your MINI through Select Finance from MINI Financial Services. Offer available at Sytner MINI. Terms and Conditions apply.