
Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Sytner Sheffield have scored a 98% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.




























Sytner MINI (Sheffield) 08 May 2013
From the first visit the staff made we feel welcome
Read more...Sytner MINI (Sheffield) 08 May 2013
all the staff at mini sheffield make you feel welcome . In particular Kirsty who has dealt with our coupe purchase. she is very friendly ,always smiling and a credit to Sytners.
Read more...Sytner MINI (Sheffield) 03 May 2013
excellent welcome nothing was too much trouble
Read more...Sytner MINI (Sheffield) 01 May 2013
Wendy on reception is wonderfull
Read more...Sytner MINI (Sheffield) 25 April 2013
staff friendly and courteous at all times
Read more...Sytner MINI (Sheffield) 17 April 2013
Always very friendly and welcoming staff especially on reception
Read more...Sytner MINI (Sheffield) 17 April 2013
Very professional service and efficient
Read more...Sytner MINI (Sheffield) 15 April 2013
I spoke with Kirsty by phone about deals and she was so friendly and helpful, making me feel very comfortable about buying my first new car.
Read more...Sytner MINI (Sheffield) 11 April 2013
All staff were polite, professional and friendly. We were greeted with a smile and prompt service.
Read more...Sytner MINI (Sheffield) 10 April 2013
Staff were very helpful and friendly. They offered me a coffee straight away and made a fuss of my little boy offering him fruit juice and sweets which he loved.
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