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Customer Satisfaction Survey

We are passionate about customer service

We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.

We ask five simple questions:

Did we make you feel welcome?
Did we treat you fairly?
Did we fully understand your requirements?
Did you enjoy dealing with us?
Do you intend on using our services again?

During the last three months the team at Sytner Sunningdale have scored a 98% positive response to all of these questions.

We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:

Did we make you feel welcome?

We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.

Sytner MINI (Sunningdale) 15 May 2013

It was great to be recognised as an individual and not just another customer.

Sytner MINI (Sunningdale) 15 May 2013

Brilliant, very friendly staff

Sytner MINI (Sunningdale) 08 May 2013

When we walked into the showroom Chloe approached us straightaway and was very friendly and welcoming.

Sytner MINI (Sunningdale) 08 May 2013

very helpfull knowlegable and attentive staff

Sytner MINI (Sunningdale) 06 May 2013

From the recedptionist who took my call to Rob very professional sales service.

Sytner MINI (Sunningdale) 01 May 2013

Matt and Richard made me very welcome and were a pleasure to deal with. There was no hard sell, but helpful advice and guidance given.
It was a pleasure dealing with them.

Sytner MINI (Sunningdale) 23 April 2013

Awesome service, Chloe was excellent, we couldn't ask for better service, she made us feel at home, next time we decide to buy another car we,ll come to sytner. Thank you very much

Sytner MINI (Sunningdale) 22 April 2013

very professional (Rob)

Sytner MINI (Sunningdale) 10 April 2013

Georgina was excellent in meet/greet/needs' assessment

Sytner MINI (Sunningdale) 04 April 2013

relaxed atmosphere, offered coffee, made to feel it was OK to open doors / touch the cars