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Monday, 14 September 2009
Service and Repair Code of Practice
Oxford Saab signs up to the motor industry service and repair code of practice
Oxford Saab is proud to announce it is an early subscriber to the motor industry code of practice for service and repair.
All dealerships who have subscribed to the code are committed to:
- Provide honest and fair services
- Have open and transparent pricing
- Complete work as agreed
- Have invoices which match quotes
- Competent and conscientous staff
- A stright forward complaints procedure
The code also provides customers with:
- A free consumer help line
- Free conciliationand low cost arbitration services
- More rights than required by law
A full copy of the code can be downloaded at www.motorindustrycodes.co.uk
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